The cruise industry plays an important role in the NSW visitor economy. Cruise visitors are looking for great cruise shore experiences whether they’re exploring iconic attractions, discovering natural wonders or […]

The practical Inbound Strategy workshop is designed to provide visitor economy businesses with the necessary steps to develop and sell export-ready products to international visitors via the inbound travel trade.

Your chance to unpack what distribution really means, with a strong domestic focus and some international spark!

A follow-up to July’s workshop with deeper conversations, practical tools, and plenty of networking.

Learn how to update your social media strategy in the AI environment and optimise your return on effort and investment.

Hosted by Booking.com, this session will unpack key insights from the summer period across the DSSS region.

Discover the benefits of content repurposing, video marketing channels, and practical video production and editing techniques.

Find out how AI is changing search and what you need to optimise now across your website and Google Business Profile.

Understand why email remains one of the highest converting channels in tourism and how to turn your database into repeat bookings.

Beyond the Ramp: Practical Accessibility for Every Visitor is a hands-on, interactive workshop designed to help tourism and hospitality businesses understand accessibility in a broader, more practical way. Rather than focusing on compliance or specialised infrastructure, this workshop explores how small, thoughtful changes across the visitor journey can significantly improve comfort, ease, and usability for a wide range of visitors, while also strengthening your business.