Centre of Excellence

About the Project

An industry-led project, the South Coast Centre of Excellence (CoE) will create a pipeline of skilled workers by promoting career pathways in hospitality and tourism to encourage staff attraction and retention, whilst providing lasting careers for residents including young and Indigenous workers.

Working closely with Destination Southern NSW, the CoE will aid the economic recovery of bushfire-impacted local government areas of Shoalhaven, Eurobodalla and Bega Valley by addressing workforce shortages; elevating visitor experiences; and supporting product diversification, to drive increased tourism yield (visitor spend), reduce seasonality and support resilient local businesses.

The CoE will support a ‘career’ pathway into the sector, rather than simply creating ‘jobs’, and address current perceptions that hospitality and tourism has limited long-term career opportunities. To ensure cost-effective delivery, the CoE will avoid duplication in its service delivery by leveraging the region’s existing networks and training initiatives. Funding has been allocated to engage two highly qualified and experienced officers, who will responsible for the coordination of services and delivery of the virtual CoE over the initial two-year period. Success of the project during this timeframe will contribute to the long-term sustainability of the CoE.

Events & Workshops

Event, workshop and activity announcements coming soon!

Project Partners

Expert Steering Committee

The project is overseen by a Committee of highly skilled industry experts:

Catherine Shields

DSSS Chair

Richard Beere


Deanna Varga

Committee Member

Fiona Hatcher

Committee Member

Jen Downes

Committee Member

Karen Dempster

Committee Member

Michelle Bishop

Committee Chair

Rachel Kent

Committee Member

Sandra Gray

Committee Member

Project Team

Robyn Johnson

Manager Skills and Opportunities

0418 777 722

Sam Tooley

Industry Partnerships Specialist

0499 093 467

Funding Acknowledgement

This Local Economic Recovery project is jointly funded by the Commonwealth and the New South Wales Government under the Disaster Recovery Funding Arrangements.

Image credit: Destination NSW