The Centre of Excellence is delivering a series of workshops on how tourism and hospitality operators can leverage technology to streamline their businesses.
The workshop will include the following topics:
- Introduction to the Current Landscape: a brief overview of the challenges and opportunities faced by tourism and hospitality operators.
- The Power of Technology in Tourism: exploring how technology can be a game-changer for small and medium tourism businesses, with a focus on practical, cost-effective solutions.
- Tech Solutions for Streamlining Operations: detailed insights into AI that can help streamline business operations, manage resources more effectively, and enhance efficiency.
- Enhancing Customer Experience through Technology: strategies to improve customer engagement and satisfaction using AI looking at social media marketing, email marketing and online booking platforms.
- Real-World Success Stories: sharing case studies or examples of local or similar businesses that have successfully integrated technology to overcome challenges and grow.
- Interactive Session: an opportunity for attendees to discuss their specific challenges and explore tailored technological solutions.