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UID:9004111223452562-1773147600-1773162000@dnsss.com.au
SUMMARY:Beyond the Ramp: Practical Accessibility for Every Visitor Workshops - Illawarra
DESCRIPTION:Inclusive tourism is no longer a “nice to have”\, it’s a growth opportunity\, a service standard\, and an expectation from today’s travellers. \n\nMore than 70 million trips in Australia each year are taken by travellers with accessible needs and their companions\, around 1 in 5 trips nationwide. In 2024 alone\, these travellers contributed $29.2 billion in tourism spend\, making accessibility one of the most significant and growing opportunities for tourism and hospitality businesses. \nBeyond the Ramp: Practical Accessibility for Every Visitor is a hands-on\, interactive workshop designed to help tourism and hospitality businesses understand accessibility in a broader\, more practical way. Rather than focusing on compliance or specialised infrastructure\, this workshop explores how small\, thoughtful changes across the visitor journey can significantly improve comfort\, ease\, and usability for a wide range of visitors\, while also strengthening your business. \nGrounded in Universal Design principles\, the session demonstrates how accessible practice benefits everyone: older travellers\, families with prams\, people with temporary injuries\, neurodiverse visitors\, and those navigating situational limitations… not just people with permanent disability. \nThis workshop goes well beyond what happens when a visitor arrives at your business. We’ll explore how people with access needs find\, assess\, choose and experience tourism products\, and what that means for your marketing\, online presence\, storytelling\, service delivery and staff confidence. \nDesigned specifically for real-world tourism and hospitality environments\, the session is practical\, engaging and supportive. Through examples\, group activities\, guided reflection\, and local case studies\, participants will leave with a clear understanding of accessibility as good customer experience and smart business practice\, along with a personalised action plan they can start implementing immediately. \nWhat Participants will learn \nParticipants will gain practical insight into: \n\nHow accessibility extends far beyond disability and supports a wide range of visitor needs\nThe core principles of Universal Design and how they apply in everyday business settings\nWhere common barriers occur across the full visitor journey- from online discovery and booking through to arrival\, movement\, facilities\, and staff interactions\nPractical\, low-cost improvements that can be implemented immediately\nHow to communicate accessibility information clearly\, honestly\, and confidently across websites\, listings\, imagery\, and language\nHow to identify opportunities within their own business to create more welcoming\, user-friendly experiences\nHow small changes can significantly improve customer satisfaction\, repeat visitation\, and word-of-mouth\nWhy accessibility is not just inclusion…it’s good business\n\nWhat we’ll cover: \nUnderstanding different types of disability and access needs; the full customer journey from discovery and booking through to arrival and experience; what inclusive travellers look for in your website\, listings\, imagery and language; how to position and market your business with confidence and clarity; real-life case studies and practical examples; role play and group discussion; and practical exercises to help you refine your story and identify improvements. This is a practical\, interactive workshop\, not a lecture. \nWhat Participants will recieve \n\nPre-workshop self-assessment\nAccessibility “Quick Wins” checklist\nVisitor journey mapping template\nPersonalised action plan tailored to their business\n\nWhat’s different about this workshop? \nThis workshop is strongly focused on real-world application rather than theory and is designed specifically for tourism and hospitality businesses. It combines practical customer journey\, marketing and storytelling exercises with honest conversations about what businesses can and can’t offer\, and how to communicate this clearly and confidently to visitors. Delivered in a supportive\, peer-based environment\, the session recognises that businesses are at different stages of their accessibility journey. Participants will leave with clarity on small\, achievable changes they can implement immediately\, as well as a clear understanding of longer-term opportunities to work towards over time. \nPre-workshop commitment (important) \nTo get the most out of the session\, all participants are required to complete pre-workshop material. This includes short pre-reading content and a simple self-assessment to understand where you currently sit on your inclusion journey. These materials will be emailed to you ahead of the workshop with clear instructions and completion is required prior to attending the workshop. \nPost-workshop follow-up \nAll participants will be invited to a facilitated online follow-up session that will run for 90 minutes in early May\, bringing the group back together to share progress and challenges\, ask follow-up questions\, and continue learning and accountability. Details will be provided after workshop registration and attendance. \nWho should attend? \nThis workshop is ideal for accommodation providers\, visitor experiences and attractions\, food and beverage businesses and cellar doors\, tour operators\, event and venue managers\, and destination and tourism staff. You don’t need to be “accessibility ready”\, but you do need to be open to change. \nPresented by Melissa James from Inclusive Tourism\, bringing extensive experience in accessible tourism with practical insight\, real examples and an engaging facilitation style focused on action and outcomes. \nWorkshop locations & dates: \nThis workshop will be delivered in three locations: Illawarra\, Shoalhaven and the Southern Highlands . Duration is four (4) hours. \n\nTuesday 10th March | Shellharbour | 1.00pm – 5.00pm | Registration link\nWednesday 11th March | Nowra | 10.00am – 2.00pm | Registration Link\nThursday 12th March | Bowral | 9.00am – 1.00pm | Registration Link\n\nWorkshop registrations will close on Thursday 5 March at 6.00pm to allow sufficient time for all participants to receive and complete the required pre-work prior to the workshop. \nIn addition to the DSSS pre-work\, participants are encouraged to access the Destination NSW Accessibility and Inclusion resources as optional\, self-paced learning. These materials sit outside the workshop program but are highly complementary and can be worked through at your own pace\, before or after the workshop\, and revisited as needed. Recommended Destination NSW resources include The Welcome Framework (Austrade)\, Quick tips for creating accessible and inclusive experiences and On-demand webinar series\, covering: \n\nDisability inclusion in the visitor economy\nInclusive customer service\nCreating accessible digital content\nInclusive marketing and communications\n\nThese resources provide broader context and ongoing professional development\, while the in-person workshop remains focused on practical application\, discussion\, local case studies and hands-on exercises tailored to your business. \nImage credit: Shellharbour City Council
URL:https://dnsss.com.au/event/beyond-the-ramp-practical-accessibility-for-every-visitor-workshops-shellharbour/
LOCATION:Shellharbour – TBC
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/webp:https://dnsss.com.au/wp-content/uploads/2026/01/image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260311T100000
DTEND;TZID=UTC:20260311T140000
DTSTAMP:20260410T194630
CREATED:20260123T092234Z
LAST-MODIFIED:20260123T092234Z
UID:9004111223452566-1773223200-1773237600@dnsss.com.au
SUMMARY:Beyond the Ramp: Practical Accessibility for Every Visitor - Nowra
DESCRIPTION:Inclusive tourism is no longer a “nice to have”\, it’s a growth opportunity\, a service standard\, and an expectation from today’s travellers. \n\nMore than 70 million trips in Australia each year are taken by travellers with accessible needs and their companions\, around 1 in 5 trips nationwide. In 2024 alone\, these travellers contributed $29.2 billion in tourism spend\, making accessibility one of the most significant and growing opportunities for tourism and hospitality businesses. \nBeyond the Ramp: Practical Accessibility for Every Visitor is a hands-on\, interactive workshop designed to help tourism and hospitality businesses understand accessibility in a broader\, more practical way. Rather than focusing on compliance or specialised infrastructure\, this workshop explores how small\, thoughtful changes across the visitor journey can significantly improve comfort\, ease\, and usability for a wide range of visitors\, while also strengthening your business. \nGrounded in Universal Design principles\, the session demonstrates how accessible practice benefits everyone: older travellers\, families with prams\, people with temporary injuries\, neurodiverse visitors\, and those navigating situational limitations… not just people with permanent disability. \nThis workshop goes well beyond what happens when a visitor arrives at your business. We’ll explore how people with access needs find\, assess\, choose and experience tourism products\, and what that means for your marketing\, online presence\, storytelling\, service delivery and staff confidence. \nDesigned specifically for real-world tourism and hospitality environments\, the session is practical\, engaging and supportive. Through examples\, group activities\, guided reflection\, and local case studies\, participants will leave with a clear understanding of accessibility as good customer experience and smart business practice\, along with a personalised action plan they can start implementing immediately. \nWhat Participants will learn \nParticipants will gain practical insight into: \n\nHow accessibility extends far beyond disability and supports a wide range of visitor needs\nThe core principles of Universal Design and how they apply in everyday business settings\nWhere common barriers occur across the full visitor journey- from online discovery and booking through to arrival\, movement\, facilities\, and staff interactions\nPractical\, low-cost improvements that can be implemented immediately\nHow to communicate accessibility information clearly\, honestly\, and confidently across websites\, listings\, imagery\, and language\nHow to identify opportunities within their own business to create more welcoming\, user-friendly experiences\nHow small changes can significantly improve customer satisfaction\, repeat visitation\, and word-of-mouth\nWhy accessibility is not just inclusion…it’s good business\n\nWhat we’ll cover: \nUnderstanding different types of disability and access needs; the full customer journey from discovery and booking through to arrival and experience; what inclusive travellers look for in your website\, listings\, imagery and language; how to position and market your business with confidence and clarity; real-life case studies and practical examples; role play and group discussion; and practical exercises to help you refine your story and identify improvements. This is a practical\, interactive workshop\, not a lecture. \nWhat Participants will recieve \n\nPre-workshop self-assessment\nAccessibility “Quick Wins” checklist\nVisitor journey mapping template\nPersonalised action plan tailored to their business\n\nWhat’s different about this workshop? \nThis workshop is strongly focused on real-world application rather than theory and is designed specifically for tourism and hospitality businesses. It combines practical customer journey\, marketing and storytelling exercises with honest conversations about what businesses can and can’t offer\, and how to communicate this clearly and confidently to visitors. Delivered in a supportive\, peer-based environment\, the session recognises that businesses are at different stages of their accessibility journey. Participants will leave with clarity on small\, achievable changes they can implement immediately\, as well as a clear understanding of longer-term opportunities to work towards over time. \nPre-workshop commitment (important) \nTo get the most out of the session\, all participants are required to complete pre-workshop material. This includes short pre-reading content and a simple self-assessment to understand where you currently sit on your inclusion journey. These materials will be emailed to you ahead of the workshop with clear instructions and completion is required prior to attending the workshop. \nPost-workshop follow-up \nAll participants will be invited to a facilitated online follow-up session that will run for 90 minutes in early May\, bringing the group back together to share progress and challenges\, ask follow-up questions\, and continue learning and accountability. Details will be provided after workshop registration and attendance. \nWho should attend? \nThis workshop is ideal for accommodation providers\, visitor experiences and attractions\, food and beverage businesses and cellar doors\, tour operators\, event and venue managers\, and destination and tourism staff. You don’t need to be “accessibility ready”\, but you do need to be open to change. \nPresented by Melissa James from Inclusive Tourism\, bringing extensive experience in accessible tourism with practical insight\, real examples and an engaging facilitation style focused on action and outcomes. \nWorkshop locations & dates: \nThis workshop will be delivered in three locations: Illawarra\, Shoalhaven and the Southern Highlands . Duration is four (4) hours. \n\nTuesday 10th March | Shellharbour | 1.00pm – 5.00pm | Registration link\nWednesday 11th March | Nowra | 10.00am – 2.00pm | Registration Link\nThursday 12th March | Bowral | 9.00am – 1.00pm | Registration Link\n\nWorkshop registrations will close on Thursday 5 March at 6.00pm to allow sufficient time for all participants to receive and complete the required pre-work prior to the workshop. \nIn addition to the DSSS pre-work\, participants are encouraged to access the Destination NSW Accessibility and Inclusion resources as optional\, self-paced learning. These materials sit outside the workshop program but are highly complementary and can be worked through at your own pace\, before or after the workshop\, and revisited as needed. Recommended Destination NSW resources include The Welcome Framework (Austrade)\, Quick tips for creating accessible and inclusive experiences and On-demand webinar series\, covering: \n\nDisability inclusion in the visitor economy\nInclusive customer service\nCreating accessible digital content\nInclusive marketing and communications\n\nThese resources provide broader context and ongoing professional development\, while the in-person workshop remains focused on practical application\, discussion\, local case studies and hands-on exercises tailored to your business. \nImage credit: Shellharbour City Council
URL:https://dnsss.com.au/event/beyond-the-ramp-practical-accessibility-for-every-visitor-nowra/
LOCATION:Shoalhaven Entertainment Centre\, 42 Bridge Road\, Nowra\, NSW\, 2541
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/webp:https://dnsss.com.au/wp-content/uploads/2026/01/image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260311T130000
DTEND;TZID=UTC:20260311T140000
DTSTAMP:20260410T194630
CREATED:20260123T091010Z
LAST-MODIFIED:20260123T091518Z
UID:9004111223452552-1773234000-1773237600@dnsss.com.au
SUMMARY:Business Events Market Insights & Trade Activity
DESCRIPTION:The Business Events sector continues to be a critical driver of high-yield visitation across the DSSS region. In this March edition of the DSSS Visitor Economy Insights Webinar Series\, we turn the spotlight on recent national and international trade activity and what it means for our destinations and operators. \nThis session will unpack key insights\, trends and opportunities emerging from AIME 2026 (Asia Pacific Incentives and Meetings Event)\, the region’s largest and longest-running business events trade exhibition\, as well as learnings from PCOA2025\, where Australian destinations and suppliers connected with professional conference organisers in New Zealand. \nHosted by DSSS\, with guest speakers from Destination NSW\, Destination Southern Highlands\, Destination Wollongong and operators who actively represented their businesses at these events\, this webinar will provide a first-hand view of how our region is being positioned\, what buyers are seeking\, what are the current trends and where future demand is heading. \nThis session is designed to help accommodation providers\, venues\, experience operators and destination stakeholders better understand the business events pipeline\, identify realistic opportunities and align their product and marketing to future demand.
URL:https://dnsss.com.au/event/business-events-market-insights-trade-activity/
LOCATION:Online
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/jpeg:https://dnsss.com.au/wp-content/uploads/2026/01/0044-DSSSVisitorEconomySymposium-Fullcollection.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260312T090000
DTEND;TZID=UTC:20260312T130000
DTSTAMP:20260410T194630
CREATED:20260123T092419Z
LAST-MODIFIED:20260123T092419Z
UID:9004111223452568-1773306000-1773320400@dnsss.com.au
SUMMARY:Beyond the Ramp: Practical Accessibility for Every Visitor - Bowral
DESCRIPTION:Inclusive tourism is no longer a “nice to have”\, it’s a growth opportunity\, a service standard\, and an expectation from today’s travellers. \n\nMore than 70 million trips in Australia each year are taken by travellers with accessible needs and their companions\, around 1 in 5 trips nationwide. In 2024 alone\, these travellers contributed $29.2 billion in tourism spend\, making accessibility one of the most significant and growing opportunities for tourism and hospitality businesses. \nBeyond the Ramp: Practical Accessibility for Every Visitor is a hands-on\, interactive workshop designed to help tourism and hospitality businesses understand accessibility in a broader\, more practical way. Rather than focusing on compliance or specialised infrastructure\, this workshop explores how small\, thoughtful changes across the visitor journey can significantly improve comfort\, ease\, and usability for a wide range of visitors\, while also strengthening your business. \nGrounded in Universal Design principles\, the session demonstrates how accessible practice benefits everyone: older travellers\, families with prams\, people with temporary injuries\, neurodiverse visitors\, and those navigating situational limitations… not just people with permanent disability. \nThis workshop goes well beyond what happens when a visitor arrives at your business. We’ll explore how people with access needs find\, assess\, choose and experience tourism products\, and what that means for your marketing\, online presence\, storytelling\, service delivery and staff confidence. \nDesigned specifically for real-world tourism and hospitality environments\, the session is practical\, engaging and supportive. Through examples\, group activities\, guided reflection\, and local case studies\, participants will leave with a clear understanding of accessibility as good customer experience and smart business practice\, along with a personalised action plan they can start implementing immediately. \nWhat Participants will learn \nParticipants will gain practical insight into: \n\nHow accessibility extends far beyond disability and supports a wide range of visitor needs\nThe core principles of Universal Design and how they apply in everyday business settings\nWhere common barriers occur across the full visitor journey- from online discovery and booking through to arrival\, movement\, facilities\, and staff interactions\nPractical\, low-cost improvements that can be implemented immediately\nHow to communicate accessibility information clearly\, honestly\, and confidently across websites\, listings\, imagery\, and language\nHow to identify opportunities within their own business to create more welcoming\, user-friendly experiences\nHow small changes can significantly improve customer satisfaction\, repeat visitation\, and word-of-mouth\nWhy accessibility is not just inclusion…it’s good business\n\nWhat we’ll cover: \nUnderstanding different types of disability and access needs; the full customer journey from discovery and booking through to arrival and experience; what inclusive travellers look for in your website\, listings\, imagery and language; how to position and market your business with confidence and clarity; real-life case studies and practical examples; role play and group discussion; and practical exercises to help you refine your story and identify improvements. This is a practical\, interactive workshop\, not a lecture. \nWhat Participants will recieve \n\nPre-workshop self-assessment\nAccessibility “Quick Wins” checklist\nVisitor journey mapping template\nPersonalised action plan tailored to their business\n\nWhat’s different about this workshop? \nThis workshop is strongly focused on real-world application rather than theory and is designed specifically for tourism and hospitality businesses. It combines practical customer journey\, marketing and storytelling exercises with honest conversations about what businesses can and can’t offer\, and how to communicate this clearly and confidently to visitors. Delivered in a supportive\, peer-based environment\, the session recognises that businesses are at different stages of their accessibility journey. Participants will leave with clarity on small\, achievable changes they can implement immediately\, as well as a clear understanding of longer-term opportunities to work towards over time. \nPre-workshop commitment (important) \nTo get the most out of the session\, all participants are required to complete pre-workshop material. This includes short pre-reading content and a simple self-assessment to understand where you currently sit on your inclusion journey. These materials will be emailed to you ahead of the workshop with clear instructions and completion is required prior to attending the workshop. \nPost-workshop follow-up \nAll participants will be invited to a facilitated online follow-up session that will run for 90 minutes in early May\, bringing the group back together to share progress and challenges\, ask follow-up questions\, and continue learning and accountability. Details will be provided after workshop registration and attendance. \nWho should attend? \nThis workshop is ideal for accommodation providers\, visitor experiences and attractions\, food and beverage businesses and cellar doors\, tour operators\, event and venue managers\, and destination and tourism staff. You don’t need to be “accessibility ready”\, but you do need to be open to change. \nPresented by Melissa James from Inclusive Tourism\, bringing extensive experience in accessible tourism with practical insight\, real examples and an engaging facilitation style focused on action and outcomes. \nWorkshop locations & dates: \nThis workshop will be delivered in three locations: Illawarra\, Shoalhaven and the Southern Highlands . Duration is four (4) hours. \n\nTuesday 10th March | Shellharbour | 1.00pm – 5.00pm | Registration link\nWednesday 11th March | Nowra | 10.00am – 2.00pm | Registration Link\nThursday 12th March | Bowral | 9.00am – 1.00pm | Registration Link\n\nWorkshop registrations will close on Thursday 5 March at 6.00pm to allow sufficient time for all participants to receive and complete the required pre-work prior to the workshop. \nIn addition to the DSSS pre-work\, participants are encouraged to access the Destination NSW Accessibility and Inclusion resources as optional\, self-paced learning. These materials sit outside the workshop program but are highly complementary and can be worked through at your own pace\, before or after the workshop\, and revisited as needed. Recommended Destination NSW resources include The Welcome Framework (Austrade)\, Quick tips for creating accessible and inclusive experiences and On-demand webinar series\, covering: \n\nDisability inclusion in the visitor economy\nInclusive customer service\nCreating accessible digital content\nInclusive marketing and communications\n\nThese resources provide broader context and ongoing professional development\, while the in-person workshop remains focused on practical application\, discussion\, local case studies and hands-on exercises tailored to your business. \nImage credit: Shellharbour City Council
URL:https://dnsss.com.au/event/beyond-the-ramp-practical-accessibility-for-every-visitor-bowral/
LOCATION:Bowral – TBC
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/webp:https://dnsss.com.au/wp-content/uploads/2026/01/image.webp
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260415T130000
DTEND;TZID=UTC:20260415T140000
DTSTAMP:20260410T194630
CREATED:20260123T091206Z
LAST-MODIFIED:20260316T033425Z
UID:9004111223452554-1776258000-1776261600@dnsss.com.au
SUMMARY:The State of Business | DSSS Visitor Economy Insights Webinar Series | April 2026
DESCRIPTION:Part of the DSSS Visitor Economy Insights Webinar Series | April 2026 \nJoin Coralie McCarthy\, Director of Business Illawarra\, for an insightful session unpacking the latest results from Business NSW’s Business Conditions Survey and what the findings mean for businesses across the region. \nThis webinar will explore key economic trends\, emerging challenges\, and opportunities impacting local industries\, with a particular lens on how broader business conditions are influencing the visitor economy across the Illawarra\, Shoalhaven and Southern Highlands. \nAttendees will gain a clearer understanding of the current business landscape\, including insights into industry confidence\, workforce pressures\, economic outlook and regional performance indicators. \nThe session will also include a short update on Business Illawarra’s current initiatives\, advocacy priorities and upcoming projects\, followed by an open Q&A where participants can ask questions and explore the data further. \nAbout Business Illawarra \nBusiness Illawarra is the region’s peak business advocacy organisation\, representing and supporting businesses across the Illawarra and surrounding areas. \nAs part of the Business NSW network\, Business Illawarra works closely with industry\, government and community partners to advocate for policies and initiatives that support economic growth\, investment and employment across the region. \nThrough research\, data insights\, industry engagement and policy advocacy\, Business Illawarra provides a strong voice for local businesses while delivering programs\, events and networking opportunities that help businesses connect\, grow and navigate changing economic conditions. \n– \nThe Destination Sydney Surrounds South Visitor Economy Insights Webinar Series is a monthly program designed to share timely insights\, data\, learnings and best-practice guidance to support tourism operators\, destination stakeholders and partners across the Destination Sydney Surrounds South region.\n\nEach session focuses on a different theme relevant to the visitor economy\, including industry insights\, data and research\, market trends\, social impact\, capability building and emerging opportunities. Topics and speakers vary each month and are tailored to current priorities\, seasonal considerations and industry needs.\n\nThese webinars are practical and informative\, providing attendees with access to current visitor economy insights and data\, learnings from industry\, government and regional partners\, guidance on how to apply insights to business and destination planning and opportunities to stay connected with regional and state-level initiatives.\n\nWebinars are typically scheduled for the second Wednesday of each month from 1.00pm – 2.00pm. Please note that in some months\, session dates may be adjusted to accommodate public holidays\, peak periods or scheduling conflicts.\n\nFurther details\, including confirmed topics\, speakers and registration information\, will be shared closer to each session.\n\nPlease note this webinar will be recorded and made available as an on-demand resource via the Destination Sydney Surrounds South website. For further information\, please contact us at info@dnsss.com.au or visit www.dnsss.com.au/news-events.\nWed\, 15 Apr 2026 13:00 – 14:00 (UTC+10:00) Canberra\, Melbourne\, Sydney\n\nWe look forward to having you attend the event!
URL:https://dnsss.com.au/event/social-impact-in-tourism-insights-case-studies-learnings/
LOCATION:Online
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/jpeg:https://dnsss.com.au/wp-content/uploads/2026/01/0044-DSSSVisitorEconomySymposium-Fullcollection.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260513T130000
DTEND;TZID=UTC:20260513T140000
DTSTAMP:20260410T194630
CREATED:20260123T091335Z
LAST-MODIFIED:20260316T035152Z
UID:9004111223452556-1778677200-1778680800@dnsss.com.au
SUMMARY:Making Accessibility Visible: Access Statements and ATDW Accessibility Features | DSSS Visitor Economy Insights Webinar Series | May 2026
DESCRIPTION:Topic: Making Accessibility Visible: Access Statements and ATDW Accessibility Features\nWednesday 13th May 2026  |  Time 1.00-2.00pm \nFollowing strong interest from industry during the recent Beyond the Ramp Accessible Tourism Workshops\, this practical webinar will explore how tourism businesses can better communicate accessibility information online. \nHosted by Melissa James from Inclusive Tourism (with ATDW pending confirmation)\, this short and practical session will focus on two key tools that help visitors with access needs confidently plan their trip: \n\nCreating clear and useful Access Statements for your website\nUnderstanding and using ATDW Accessibility Attributes to improve how your product appears across distribution platforms\n\nMany destinations unintentionally exclude visitors not because their experience is inaccessible\, but because the information travellers need simply isn’t available. \nThis session will walk through the key elements of a strong access statement\, how accessibility information influences travel planning\, and how operators can ensure their information is visible across the Australian Tourism Data Warehouse (ATDW) and connected distribution channels. \nThe webinar will provide practical tips and examples so operators can quickly improve the way accessibility information is communicated online. \n– \nPart of the DSSS Visitor Economy Insights Webinar Series | May 2026 \nThe DSSS Visitor Economy Insights Webinar Series is a monthly program designed to share timely insights\, data\, learnings and best-practice guidance to support tourism operators\, destination stakeholders and partners across the Destination Sydney Surrounds South region. \nEach session focuses on a different theme relevant to the visitor economy\, including industry insights\, data and research\, market trends\, social impact\, capability building and emerging opportunities. Topics and speakers vary each month and are tailored to current priorities\, seasonal considerations and industry needs. \nThese webinars are practical and informative\, providing attendees with access to current visitor economy insights and data\, learnings from industry\, government and regional partners\, guidance on how to apply insights to business and destination planning and opportunities to stay connected with regional and state-level initiatives. \nWebinars are typically scheduled for the second Wednesday of each month from 1.00–2.00pm. Please note that in some months\, session dates may be adjusted to accommodate public holidays\, peak periods or scheduling conflicts. \nFurther details\, including confirmed topics\, speakers and registration information\, will be shared closer to each session. \nPlease note this webinar will be recorded and made available as an on-demand resource via the Destination Sydney Surrounds South website. For further information\, please contact us at info@dnsss.com.au or visit www.dnsss.com.au/news-events.
URL:https://dnsss.com.au/event/data-in-tourism-finding-understanding-using-insights/
LOCATION:Online
CATEGORIES:Industry Event
ATTACH;FMTTYPE=image/jpeg:https://dnsss.com.au/wp-content/uploads/2026/01/0044-DSSSVisitorEconomySymposium-Fullcollection.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260527T083000
DTEND;TZID=Australia/Melbourne:20260527T163000
DTSTAMP:20260410T194630
CREATED:20260402T031840Z
LAST-MODIFIED:20260402T031840Z
UID:9004111223452624-1779870600-1779899400@dnsss.com.au
SUMMARY:DSSS Visitor Economy Symposium 2026
DESCRIPTION:Destination Sydney Surrounds South is excited to be hosting the Visitor Economy Symposium again in 2026! \n\n\n\n\nOur Visitor Economy Symposium is back\, and this year\, we’ve raised the bar. \nAs our industry works to deliver the ambitions of the NSW Visitor Economy Strategy 2035\, one thing is clear: success depends on how effectively we share knowledge\, build capability\, and work together. This year’s Symposium is designed to do exactly that: bringing practical insights\, real-world examples\, and genuine collaboration into one room\, for one powerful day. \nBy coming together to learn\, connect\, and share ideas\, we’ll help ensure our region is well placed to grow a strong\, sustainable\, and competitive visitor economy. This is strategy becoming action. \nYes\, there’s a ticket price this year\, and here’s why it’s worth it: \nWe’ve invested in building the best program we’ve ever delivered\, designed to provide practical insights\, meaningful connections\, and real opportunities for your business and we know you’ll agree. \nFor $30 per person\, you’ll get: \n\nA highly regarded industry expert as MC – Felicia Mariani\, a proven facilitator who deeply understands the visitor economy.\nInspiration from one of Australia’s most successful tourism operators – Rob Pennicott\, Pennicott Wilderness Journeys will share how he took his business to the global stage\, and the practical lessons that helped him get there.\nHear from Karen Jones\, CEO DNSW on the progress and priorities of the Visitor Economy Strategy 2035.\nHow to get the most out of your Destination Network – Shannan Perry-Hall\, GM DSSS will share ways to collaborate and leverage upcoming initiatives.\nA practical panel on telling your story – led by Coralie McCarthy\, CEO Business Illawarra with industry and media experts\, delivered in partnership with Business Illawarra.\nA practical session with Despina Karatzias\, Institute of Excellence on how collaborating with complementary businesses can grow revenue and create stronger visitor experiences\, without discounting.\nExpert-led breakout sessions to choose from\, focused on the issues that matter most to your business.\nA full day of networking with industry peers\, leaders\, and potential collaborators over great food in a fantastic location.\n\nBringing a colleague? Register two or more\, and everyone pays just $20 per person. Use code ‘BRINGAFRIEND‘ at checkout. \nMore details and full program coming soon!
URL:https://dnsss.com.au/event/dsss-visitor-economy-symposium-2026/
LOCATION:The Pavilion Kiama\, 2 Bong Bong Street\, Kiama\, NSW\, 2533\, Australia
CATEGORIES:Industry Event
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DTSTART;TZID=UTC:20260610T130000
DTEND;TZID=UTC:20260610T140000
DTSTAMP:20260410T194630
CREATED:20260123T091657Z
LAST-MODIFIED:20260316T035259Z
UID:9004111223452560-1781096400-1781100000@dnsss.com.au
SUMMARY:Data in Tourism - Finding\, Understanding & Using Insights
DESCRIPTION:The DSSS Visitor Economy Insights Webinar Series is a monthly program designed to share timely insights\, data\, learnings and best-practice guidance to support tourism operators\, destination stakeholders and partners across the Destination Sydney Surrounds South region. \nEach session focuses on a different theme relevant to the visitor economy\, including industry insights\, data and research\, market trends\, social impact\, capability building and emerging opportunities. Topics and speakers vary each month and are tailored to current priorities\, seasonal considerations and industry needs. \nThese webinars are practical and informative\, providing attendees with access to current visitor economy insights and data\, learnings from industry\, government and regional partners\, guidance on how to apply insights to business and destination planning and opportunities to stay connected with regional and state-level initiatives. \nWebinars are typically scheduled for the second Wednesday of each month from 1.00–2.00pm. Please note that in some months\, session dates may be adjusted to accommodate public holidays\, peak periods or scheduling conflicts. \nFurther details\, including confirmed topics\, speakers and registration information\, will be shared closer to each session. \nPlease note this webinar will be recorded and made available as an on-demand resource via the Destination Sydney Surrounds South website. For further information\, please contact us at info@dnsss.com.au or visit https://dnsss.com.au/news-events.
URL:https://dnsss.com.au/event/visitor-economy-insights-topic-to-be-announced/
LOCATION:Online
CATEGORIES:Industry Event
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